Our Services Don’t Stop At The Selling

Here at 1 Stop Spas, we are the one-stop-shop for supplying luxurious, yet affordable hot tubs in Lincolnshire. But that’s not everything we offer…
From maintenance to consultations, we help to fulfil the needs of everyone who either owns a hot tub or has an interest in this fantastic investment.
Our services don’t stop after the sale, so why not find out how we can help you and your hot tub requirements?
Let’s have a look at the first way we can help make the maintenance even easier.

Hot Tub Repairs

We are proud to offer an efficient hot tub repair service for the Lincolnshire and Nottinghamshire areas for all makes and models of a hot tub, spas and swim spas, where we can guarantee that they will be serviced and repaired with high professionalism.
For your repair, all you need to do is get in touch with a member of our experienced team and inform us about your problem/fault and we will be more than happy to assist. Plus, if the issue is resolvable over the phone, then you will not be charged! Although, if the fault is not repairable over the phone then we can arrange for one of our specialists to come and visit you.
We ensure to come equipped with as many common spare parts as possible, which means it is extremely likely that we can resolve the issue in no time, but if your issue requires a unique part order, we can come out again to repair your hot tub when the part is received.
If you are looking for a repair, or curious if we can help if any issues that arise with your hot tub, spa or swim spas, here are just some of the geographical locations we can help:

  • We cover the whole of Lincolnshire, Nottinghamshire and Humberside, including Lincoln, Grantham, Nottingham, Spalding, Hull, Grimsby, Louth, Tattershall, Newark, Bourne, Skegness, Cleethorpes, Holbeach, Sleaford, Wragby, Woodhall Spa, Boston, and that is just to name just a few. We also cover all RAF and Army Units.

We also provide servicing and repair plans for rentals and holiday parks where we have substantial experience within this sector.
If you would like to find out more about our repairs service, then feel free to click here to find out more.

Servicing & Service Plans

Every experienced manufacturer and professional will recommend that your drain and refill your spas 3-4 times a year, or you may lead to theses risks happening to your hot tub/swim spa:

  • Unsanitary water conditions.
  • Equipment deterioration.
  • Potential voiding of the warranty.
  • Health problems.

Here are the details of what we can offer you:

Hot Tub/Swim Spa Maintenance Programs (Draining & Refill)

When it comes to draining a hot tub, it can take up to three hours if a standard drain is used. However, we use specialised equipment to drain your hot tub water within a matter of minutes, and when looking at the refill time, this will all be dependent on your water pressure, so it can vary from 1 – 3 hours.

Cleaning & Replacing Filters

Depending on your usage, filters should be cleaned 1-2 times a month and replaced twice a year. Doing this is to keep your spa performing properly and keep your water clean.
Luckily here at 1 Stop Spas, we provide an ongoing maintenance programme, where we will visit you and clean and replace filters.

Cleaning/Reconditioning Spa Covers & Pillows

If you have spa pillows then they will be above the waterline and will capture in the water vapour, this water vapour will in time contain bacteria and therefore will need to be regularly cleaned with a sanitizer that is non-abrasive and compatible with the natural materials of the pillow. 
Having covers in necessary and having to change them is a cost that should not be taken. However, we only use products that support the materials in question, for almost every make and model. 
If you feel one of these services is necessary, feel free to book a service with us.

In-Store Water Testing

In store-water testing is something unique to the industry, and is only provided by certified hot tub specialists like us. 

How It Works

All you need to do is bring in a fresh sample of your spa water to our showroom, where we will run a detailed analysis, where during your wait you are more than welcome to enjoy a coffee and have a look around our showroom! The test usually takes just 5 minutes.
When the test is complete we will then print off the report showing the recommended levels, ranges and let you know how your spa water compares to our recommended state. If this is not as good as it can be, we will go through how you can easily solve any problems.

Mobile Water Chemistry Testing

Very useful for anyone that finds it difficult to visit our showroom. We also offer a mobile water chemistry service, where we will analyse a sample of your water from your hot tub or spa to diagnose any problems and advise you on how you can improve your cleaning routine and the right treatments to suit your hot tub.

Award-Winning Aftercare

We are proud to say that we have won a countless amount of awards over the years, but as our name suggests, we are the ‘one-stop solution’ for everything related to spas and hot tubs. And, with our expertise, we can provide you with in-depth knowledge for when you need it, making this just one of the reasons why we have won multiple awards for our end-to-end service.
Whether you have purchased your hot tub from us or another provider, or maybe you are looking to dive into this investment. We can ensure that we will provide you with the best help possible, no matter the requirement.
If you require any advice then feel free to visit us at our showroom or get in touch by calling a member of the team on 01522 300737.


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