Chris Brady – Founder and MD, Certified Hot Tub Technician™, BISHTA Water Hygiene Management Specialist, PHTA® Instructor, BISHTA Technical Advisor & Hot Tub Industry Specialist to the British Standards Institution (BSI)
Chris first gained an interest in Hot Tubs after buying one himself back in 2002. A former Fast Jet Aeronautical Engineer in the RAF, Chris first set up 1 Stop Spas as a repairs & servicing company in 2008. As the business grew, so did the demand for Hot Tubs and so did his team. In 2014 the company incorporated, became 1 Stop Spas Ltd and opened the first of many hot tub showrooms, now recognised as a multi-award winning group.
Chris is also a senior tutor for the Pool & Hot Tub Alliance (PHTA) and the British & Irish Spa & Hot Tub Association (BISHTA) and delivers Technical Training across the Hot Tub Industry through our sister company – SpaTech Training™.
Chris was selected to sit on the BISHTA Technical Committee in 2017 and is a technical advisor responsible for promoting safe hot tub standards & safety.
In 2021, Chris was selected by the industry to be the subject matter expert to the British Standards Institution (BSI) who are responsible for Standards writing at International, European & National levels.
Melissa Brady – Financial Director & BISHTA Water Hygiene Management Specialist
Melissa joined the business in 2012 and is responsible for the day to day running of the business and customer accounts. Melissa is the face of the business and takes great care of our customers and ensures that customer service and aftercare remains the focus of our award winning business.
Robert Burns – Showroom Manager & BISHTA Water Hygiene Management Specialist (East Bridgford Showroom)
Robert joined us in 2021 as our East Bridgford Showroom Sales & Showroom Manager and leads our sales & support team in the Nottinghamshire showroom. Robert is a BISHTA Certified Water Hygiene Specialist and prides himself on helping new spa owners ensure they enjoy their hot tubs and understand how to manage their water. Robert has a strong background and experience in sales and enjoyed a successful career within the Motorcycle Industry, before he was personally selected by the Directors and asked to join our amazing industry.
John Iley – Aftercare Supervisor, Certified Hot Tub Technician™ & BISHTA Water Hygiene Management Specialist
John joined us in 2020 as a dedicated Service Technician and is responsible for the undertaking of our customers Annual Servicing requirements and promotes preventative maintenance. John is a BISHTA Certified Water Hygiene Specialist, has passed his CHTT Course & exam and is studying towards promotion to Certified Hot Tub Technician. John has a strong background working on modular buildings & holiday parks across the UK and is our go to man for practical solutions. in 2021, John was promoted to Aftercare Team Supervisor.
Amy Carr – Customer Relations & Communications Executive (Sleaford Flagship Showroom)
Amy joined us in 2021 and fills a critical role as Communications Officer. Due to the impacts on hot tub leadtimes and critical supply chain shortages caused by Covid-19, coupled with the huge surge in demand and orders, we felt that we were not providing good enough order updates to our customers, so Amy was head-hunted from a large specialist logistics company to improve our communications with customers from the point of order through until spa delivery. Amy operates from our Sleaford Showroom. She is also a BISHTA Certified Water Hygiene Specialist so can also help customers with the safe management of their water. Amy is a fan of dogs and a committee member at the Heckington Village Hall in her spare tim
Charlie Clark – Spa Technician/Spa Installer
Charlie joined us in 2021 as a dedicated Hot Tub Technician. Charlie is responsible for the undertaking of our customers repairs and installations and is also one of our lead fitters for Air Source Heat Pumps. Charlie is a BISHTA Certified Water Hygiene Specialist and has now qualified as a Certified Hot Tub Technician. Charlie had a successful career as a Joiner within the Construction Industry and is a keen amateur boxer in his spare time.
Kieran Godson – Hot Tub Valeter/Spa Installer
Kieran joined us in 2021 as a dedicated Hot Tub Valeter and has previous experience working within the Hot Tub department of a large holiday park. Kieran is responsible for the undertaking of our customers Annual Servicing requirements and promoted preventative maintenance. Kieran has completed his BISHTA Certified Water Hygiene Specialist certification. Kieran is a hard worker with an amazing attitude towards high standards and customers spa enjoyment.
Max Batchelor – Full Time Sales Executive (Sleaford & East Bridgford Showrooms)
Max joined us in 2021 working part time as a Showroom Sales Executive but after completing his Business degree at Lincoln University, joined us Full Time as an American Whirlpool & Tuff Spas specialist at both our Sleaford & East Bridgford Showrooms. Max is a passionate Rugby Player & Supporter and is the life and soul of the party. He is sure to make you laugh when you come into the showroom.
Alfie Benton – Part Time Sales Executive (East Bridgford)
Alfie joined us in 2023, working part time as a Showroom Sales Executive. Alfie is working towards his BISHTA Water Hygiene Certification so he can help and advise on all aspects of water chemistry.
Jack Stafford – Service Technician
Jack joined us in 2022 and quickly proved himself with his exceptional standards. He passed his Certified Hot Tub Technician course early in 2023 and is now gaining experience in fault diagnosis and repairs under the watchful eye of John. He has a partner and 2 young children.
Martin Weston – Service Technician
Martin joined us in 2022 with a wealth of technical experience in other sectors . He passed his Certified Hot Tub Technician course early in 2023 and is now gaining experience in fault diagnosis and repairs under the watchful eye of John.