Meet the Team

Chris Brady – Founder and CEO, Certified Hot Tub Technician, BISHTA Water Hygiene Management Specialist & APSP Tutor

Chris first gained an interest in Hot Tubs after buying one himself back in 2002. A former Fast Jet Aeronautical Engineer in the RAF, Chris first set up 1 Stop Spas as a repairs & servicing company in 2008. As the business grew, so did the demand for Hot Tubs and so did his team. In 2014 the company incorporated, became 1 Stop Spas Ltd and opened the showroom.

Chris is also a member of the Association of Pool & Spa Professionals and delivers Technical Training across the Hot Tub Industry through our sister company – SpaTech Training.

 

Melissa Brady – Financial Director & BISHTA Water Hygiene Management Specialist

Melissa joined the business in 2012 and is responsible for the day to day running of the business and customer accounts. Melissa is the face of the business and takes great care of our customers and ensures that customer service and aftercare remains the focus of our award winning business.

 

Rick Day – Spa Installer

Rick joined us in 2013 as a spa installer; Nicknamed ‘Thor’ by one of our customers, Rick is the power behind most installations and often brings a smile to customer’s faces with his friendly and funny sense of humour.

 

John Duncan – Master Technician, Certified Hot Tub Technician™ & BISHTA Water Hygiene Management Specialist

John joined us in 2015 as a Hot Tub Technician. A very friendly and mild mannered member of the team, John is a loyal and passionate member of the team and here to help if you ever have a problem with your spa and need to get back up and running quickly. John is currently acting Service Manager.

John also installs our range of amazing Hot Tubs & Swimspas.

 

Callum Pryme – Certified Hot Tub Technician™ & BISHTA Water Hygiene Management Specialist

Callum joined us in 2016 as a garden building installer and service technician. Callum has joined us from British Gas, so is experienced in providing top class service assistance but is also a qualified joiner who takes great pride in his work.

 

Laura Stephenson – Sales Executive

Laura joined us in 2018 and is our dedicated Showroom Sale Executive who’s mission is to consult customers and find the right Spas for them. Laura hates pushy sales people, so her aim is to guide you choose your spa by helping understand your requirements. Laura is a BISHTA Certified Water Hygiene Specialist and will help you in the showroom or over the phone. Laura has a background in Electronics within her successful career in the British Army.

 

Matt Rodgers – Certified Hot Tub Technician™ & BISHTA Water Hygiene Management Specialist

Matt joined us in 2019 as a dedicated Service Technician. Matt is responsible for the undertaking of our customers Annual Servicing requirements and promoted preventative maintenance. Matt is a BISHTA Certified Water Hygiene Specialist and is studying towards his promotion to CHTT. Matt had a successful career as a ICT Technician in the Royal Air Force.

 

John Iley – Certified Hot Tub Technician™ & BISHTA Water Hygiene Management Specialist

John joined us in 2020 as a dedicated Service Technician and is responsible for the undertaking of our customers Annual Servicing requirements and promotes preventative maintenance. John is a BISHTA Certified Water Hygiene Specialist, has passed his CHTT Course & exam and is studying towards promotion to Certified Hot Tub Technician. John has a strong background working on modular buildings & holiday parks across the UK and is our go to man for practical solutions.

 

Matt Green – Service Technician/Spa Installer

Matt joined us in 2021 as a dedicated Service Technician. Matt is responsible for the undertaking of our customers Annual Servicing requirements and promoted preventative maintenance. Matt is studying towards his BISHTA Certified Water Hygiene Specialist certification. Matt had a successful career as a Technician working in the Fire Prevention Industry.

 

Craig Dowson – Hot Tub Valeter/Spa Installer

Craig joined us in 2021 as a dedicated Hot Tub Valeter. Craig is responsible for the undertaking of our customers Annual Servicing requirements and promoted preventative maintenance. Craig is studying towards his BISHTA Certified Water Hygiene Specialist certification. Craig has a particular eye for detail and high finishing standards.

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